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22 Apr 2021

Project Officer (Humanitarian Hub)

Job Description

Position Title : Project Officer (Humanitarian Hub)

Duty Station : Malakal, South Sudan

Classification : Professional Staff, Grade P2

Type of Appointment : Special short-term graded, six months with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 29 April 2021

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Botswana; Cabo Verde; Comoros; Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


IOM in South Sudan is responsible for the management for co-location of humanitarian actors (Humanitarian Hub and Logistic Base) within the United Nations Mission in South Sudan (UNMISS) based in Bentiu, Malakal, and Bor, South Sudan. IOM managing Humanitarian & Logistic Hubs has been in operation since 2014 and is currently supporting 32 agencies who are working and residing in the Hubs.

Under the overall supervision of the Head of Operations, the direct supervision of the Head of Sub-Office (HoSO) and in close coordination with the Head of Procurement and Logistics Unit, the successful candidate will be responsible for overseeing the day-to-day operations of the Humanitarian Hub in Malakal.

Core Functions / Responsibilities:

  1. Coordinate, implement and track the awarding of Memorandum of Understanding (MoUs) for long-term hub residents.
  2. Manage the Humanitarian Hub front desk by providing oversight of booking systems and the application of procedures, supporting guests and communicating to residents/guests on hub rules and Standard Operating Procedures (SOPs).
  3. Evaluate partner agencies (residents) needs in the humanitarian hub and the development of facilities, and draft proposals to meet these needs/developments.
  4. Participate in coordination and operational meetings to discuss challenges, needs and routine operational matters, and communicate key discussions and recommendations to senior management in the Sub-Office.
  5. Contribute in management of hub resources in an efficient manner; update funding and expenditure spreadsheets, track resource utilization, make recommendations on spending plans and draft quarterly procurement plans for the hub in close coordination with Resources Management Officer (RMO) and HoSO.
  6. Supervise and monitor humanitarian hub contractor’s work to agreed specifications in close coordination with Procurement and Logistics Unit, RMO and HoSO. Check that progress and other reports are submitted in a timely manner.
  7. Monitor the work of facility maintenance staff and other skilled /unskilled daily laborers; provide basic training as required and recommend additional performance improvements.
  8. Monitor the Humanitarian Hub’s functioning and facilities, as well as its operational state all the time; coordinating repairs, maintenance, and installation of infrastructure in close coordination with HoSO.
  9. Draft proposals for additional requests for space and assist in technical coordination of site and facility development by checking that best practices for site planning within the Humanitarian Hub is implemented.
  10. Liaise closely with IOM Office of Staff Security and implement access control and fire/other hazard safety plans inside the hub; monitor the availability of adequate resources at the hub in case of any such emergency.
  11. Draft weekly occupancy reports, cost recovery, weekly hub situation reports and other necessary monthly or quarterly reports. Facilitate the timely submission of reports to all concerned.
  12. Plan and coordinate essential central services, manage the storage and stocks of consumables, equipment, and tools ensuring consumptions are properly monitored, maintenance records are properly archived, and hub assets are properly kept and tracked.
  13. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s Degree in Hospitality Management, Electric/Civil Engineering, International Relations, Business Administration or a related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in the above fields with four years of relevant experience.


• Relevant experience in project implementation in post conflict or transitional situations; experience working for a UN agency, International Organizations or NGOs is preferred;

• Previous related experience in South Sudan field operations is an advantage;

• Project implementation and supervision experience at the field level required;

• Management of humanitarian hub in emergency complex operations experience in inter-agency coordination and counterparts is an advantage.


• Excellent writing and communication skills in English;

• Good level of computer literacy, including database applications.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of Arabic, French, Spanish and/or local language is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.



Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.


Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 29 April 2021 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

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