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11 Jun 2020

Programme Support Coordinator

Job Description

South Sudan Jobs

DRC is recruiting for a highly qualified Programme Support Coordinator to lead DRC’s overall coordination of the DRC Food For Peace (FFP) funded project in South Sudan.


Danish Refugee Council (DRC) is operational in South Sudan since 2005, working with the overall aim of achieving durable solutions for displaced populations. The Danish Demining Group (DDG) started Humanitarian Mine Action in 2006.

Danish Refugee Council main programme objectives (2019-2021) in South Sudan are:

  1. To save lives and alleviate suffering among displaced people and their hosts
  2. To reduce displacement related risks and support and facilitate solutions
  3. To promote peaceful, inclusive and resilient societies and address root causes to displacement

DRC primarily operates across Upper Nile and Unity states, both of which are heavily affected by conflict and experience high numbers of internally displaced populations as well as refugees in need of humanitarian assistance. DRC has operational bases in Maban, Malakal, Kodok and Aburoc in Upper Nile and in Bentiu, Mayom, Kodok and Ajuong Thok in Unity state, supported by a country-office in Juba.

DRC recently developed important multi-sectorial mobile response teams based in Juba able to rapidly respond to new and urgent humanitarian situations countrywide at short notice to conduct assessments and responses

Purpose of the post

The Programme Support Coordinator will be responsible for the overall programme cycle management and coordination of the DRC FFP funded project ‘Complimentary Action to Resilience Building’ in South Sudan (CARB), which is part of a consortium led by NRC and including DRC, Acted, REACH, and IRC. Other projects will be added to the portfolio in the future. Particularly, the Programme Support Coordinator will liaise with Area Managers and field level technical managers, as well as Country Office technical and support functions to ensure effective programme implementation planning, effective and timely implementation of activities and efficient budget use. The Programme Support Coordinator will be responsible in preparing/ writing quality reports, review and revision of programme documents and organizing different meetings with various relevant internal and external bodies for the overall effectiveness of the programmes. In addition, the manager will be the primary contact person of the programme with partners, in external programme coordination meetings, monitoring and evaluation activities and donor visits. The Programme Support Coordinator is also a member of the Country Management Team- in South Sudan.


Programme Coordination and Representation

  • Collaborate and coordinate with Area Managers, technical managers and team leaders to ensure high quality day-to-day technical management of activities, meeting of project targets and deliverables, with strict adherence to international humanitarian principles, DRC core values and code of conduct, technical standards and best practices of DRC’s other programming.
  • Monitor project implementation and progress through communication with field locations and regular field visits.
  • Ensure project management tools, including detailed implementation plan and performance monitoring tracker are in place, followed and updated.
  • Lead and collaborate with programme and support staff at field and Juba level to work on project revisions and conduct regular project implementation and budget utilization review.
  • Provide guidance and oversight to the budget holders in all aspects of project implementation, scale up, and scale-down, in accordance with the donor-approved grant agreements.
  • Organize and facilitate monthly reviews of achievements and spending for all active projects by leading monthly Budget Follow-up Reviews**
  • Representation and communication with external stakeholders related to issues of the project, including the CARB consortium.
  • Convene quarterly project meetings at each field (if feasible) as well as CO level to discuss relevant programme and financial issues and progresses.
  • Ensure programme quality and consistency and harmonization in implementation across project locations, and as part of the CARB consortium. Ensure DRC provides good leadership in relevant technical areas as identified by the consortium.

Reporting, Grants and MEAL

  • Ensure reporting from all field offices to agreed timelines and standards. Collect inputs and consolidate narrative reports. Work with the grants team to ensure adherence to donor guidelines and procedures.
  • Ensure regular reporting for both internal and donor purposes are completed to a high standard and in a timely manner. This will include providing periodic donor reports and internal spontaneous reports for various purposes.
  • Develop and maintain cordial working relationships with key stakeholders, including CARB consortium members, local government authorities, UN agencies, INGOs, community and other stakeholders. In line with this, represent DRC by actively participating in coordination meetings, working groups and any other meetings as requested by other stakeholders.
  • Ensure quality monitoring and evaluation of projects and interventions, accountability mechanisms are in place and learning takes place regularly and feeds into the programme cycle management. Work with relevant MEAL staff to coordinate and roll out MEAL systems, including assessments and ensuring adequate monitoring, evaluation, documentation and reporting of activities against all indicators. Ensure that MEAL system is applied across the project locations.
  • Ensure project plans for accountability to affected communities are implemented throughout the project period
  • Ensure project plans for communication and visibility are implemented as per the donor’s rules and regulation
  • Ensure beneficiaries’ feedback and complaints are respectfully collected and responses are provided as per DRC’s framework for beneficiaries’ feedback and complaints collection and response mechanisms.

Programme development

  • Contribute to the strategic direction of DRC South Sudan programming through active and ongoing participation in and contribution to strategic planning meetings and development of strategic documents.
  • In collaboration with the Head of Programme, contribute to the sustainable management of programme growth and development, ensuring that existing capacities are considered for future strategic growth.
  • Support programme team/SMT to identify and track fundraising priorities and create proactive engagement strategies
  • Coordinate proposal development processes across functional teams and with external partners
  • Support DRC’s programme development, including prospect research, proposal coordination and writing, and quality assurance of proposals

About You

In this position, you are expected to demonstrate each of DRC’ five core competencies:

  • Striving for excellence: You focus on reaching results through the Regional team both to position DRC and ensure excellence in all deliverable.
  • Collaborating: You lead regional initiatives and processes by involving relevant parties and encouraging feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen to other stakeholders and staff; and you communicate concisely and persuasively.
  • Demonstrating integrity: You act in line with DRC’s vision and values.

Moreover, we also expect the following:

Experience and technical competencies:

  • First or Masters degree in development studies, social work and social sciences or other relevant field from a recognized institution
  • Minimum of 3-5 years of experience in a mid-level position, preferably with experience in the field of humanitarian response and project management working for an international NGO, UN agency or other relevant agency.
  • Experience working in displacement responses in multi-sectoral interventions. Technical experience with Livelihoods development and Protection has an added advantage.
  • Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
  • Robust analytical and strategic planning skills
  • A demonstrated ability to build and maintain relationships with host governments, donors, partners, local organizations, and other stakeholders
  • High-level communication and interpersonal skills
  • · Excellent verbal and written proficiency in English

Key Stakeholders

  • CARB Consortium members
  • INGOs, UN agencies and other humanitarian actors.
  • Local government –National technical working groups


Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.dk under Vacancies. This position will be placed at Employment Band – G (Non Management).

How to apply

Application process

​Interested? Then apply for this position by clicking on this link: https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1036&ProjectId…

All applicants must upload a cover letter and an updated CV ( longer than four pages). Both must be in English. CV only applications will not be considered.

If you have questions or are facing problems with the online application process, please contact www. drc.ngo/jobsupport

  • Applications close 19th June, 2020.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In the light of this, women are particularly encouraged to apply to bridge the gender gap.

Equal opportunities: DRC is an equal opportunities employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employee. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status or other protected characteristics

Female candidates and those from minority groups are strongly encouraged to apply.

​Need further information?

​For further information about the Danish Refugee Council, please consult our website www.drc.ngo

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