Programme Development and Quality Manager
*“a seasoned programme manager with strategic insights and excellent people skills”***
War Child Holland’s programme in South Sudan
War Child is a learning organisation that continuously enhances its services to children affected by war and conflict. This includes striving to become a networked expert organisation able to mobilise and provide services and technical assistance within and outside the organisation, as well as across its programme teams in various programme locations in the country.
War Child has been working in the territory that constitutes South Sudan for more than 2 decades now. Following independence in 2011, South Sudan is still the newest country in the world but it has continued to be locked in a protracted conflict that is driven by a diverse set of historical, ethnic and political issues. Millions of children continue to be at risk and in need of protection, support for their psychosocial development and access to education in poorly resourced emergency settings,
Against this background, as Programme Development and Quality Manager (PDQM) you are the organisation’s strategist on the country programme. You support the County Director in ensuring that the organisation has a sound country strategy relevant to its context and guiding all operations in line with global organisational programme directions. You lead the development of programmes, projects and funding proposals for the country programme. As PDQM you are the technical/content advisor to the Country Director (CD) and other colleagues and a member of the Country Management Team (CMT). You ensure quality of the content of the programme and build capacity of local staff and local partners of War Child in South Sudan. You lead all R&D initiatives in the country, manage the Programme Development Advisors, the Monitoring and Evaluation and Learning Officer and programme consultants in terms of quality of their deliverables. Although you do not manage the programme implementation staff at the different locations, you are responsible for the content and quality of their work.
The PDQM is mostly located at the country office (Juba) with frequent travel to the different field locations (40 to 50%). The PDQM reports to the South Sudan Country Director.
Your main tasks and responsibilities
· Contribute to the development of the Country Strategy and the production of the annual plans and reports
· Monitor continuously local needs and developments, by performing in-depth needs assessments
· Monitor programme implementation and quality by assessing/measuring programme effectiveness
· Advise proactively on programme/project content, direction and implementation
· Develop tools and formats for planning, monitoring and evaluation and support programme staff and local partners in application of these tools
· Report to the CD on programme effectiveness
· Build meaningful and effective relationships with National partners and donors and engage them in programme and/or policy development
· Lead and facilitate developing (and write) programme and project proposals and ensure their consistency with War Child’s mission, international standards and internal guidelines
· Manage and maintain the grants management information system for the Country Programme
· Provide an entrepreneurial role by identifying new opportunities within country, including monitoring and scanning the funding environment and advise the Country Management Team (CMT)
· Check the quality of donor reports ensuring compliance with requirements and WCH’s programme quality commitments to the donor
· Provide technical assistance in developing programme level Monitoring and Evaluation frameworks including identification of M&E methodology, tools, as well as key programme indicators that are consistent with established standards
· Assist country programme review and/or assessment missions that are consistent with established M&E frameworks and provide recommendations to the CMT
· Review and provide comments/recommendation on country and project reports
· Develop training manuals and carry out training of programme staff and local partners on organisational and sector programme guidance materials and policies.
· Train/coach local programme staff and build their capacity
· Deliver input for performance planning and evaluation for the implementing programme staff
· Monitor and evaluate effectiveness and quality of project activities with the implementing programme staff.
· Prepare terms of references and lead in recruitment of staff for his department and consultants
· Conduct performance appraisals and discuss career perspectives with staff, advise on HR issues within his department
· Represent War Child in national networks and bodies, cluster groups or consortia of which War Child is a member
· Contribute to War Child positions on conflict issues in the country/region
· Liaise with professional counterparts of (inter) national authorities and organisations.
· Academic background in area of Psychology, Pedagogy, Community Development or Social Sciences
· Understanding of quantitative and qualitative monitoring and evaluation tools
· Knowledge of psychosocial programmes for children within the development sector
· Knowledge of participatory assessment and community based programming
· Five years of experience in a similar position in Africa including management of staff
· Experience with community based programmes with an (I)NGO in post conflict context
· Experience with training and capacity building
· Experience with strategic networking for partnership development and resource mobilisation, familiarity with major donors (EC, ECHO, USAID, DFID, SIDA, etc.…) and with UN agencies
· Strong Networking skills and an entrepreneurial approach in programme development
· Strong advisory skills to deliver clear and well-grounded advice and “convincing skills” to persuade and convince others to follow the advice
· Social and communicative skills for coaching and managing of staff and frequent internal and external contacts
· Written and oral expressions skills for writing proposals and reporting
· Full professional command of English (verbal and written), working level of Arabic is an added value
· Ability to assess social/ political situations and able to act in a diplomatic way in delicate situations
· Capacity building, coaching skills and training skills
· Good listening, analytical and problem solving skills
· Understanding and practicing shared leadership
· Creative in thinking of alternative solutions
· Stress-resilient to be able to cope with deadlines and complex problems;
· Cultural sensitivity
· Affinity with War Child’s mandate
· Willingness to undertake frequent travels (up to 50% of the time) within the programme area and on specific occasions to other WCH programme countries or Amsterdam office.
War Child Holland offers a challenging job, within an inspiring and motivated team of people and the backup of a strong and professional organisation in the Netherlands. War Child Holland offers its international staff a fair salary and comprehensive secondary benefits that includes free housing, good insurances (including health, travel and disability) and opportunities to develop and learn professionally. Please visit our website www.warchildholland.org for more information on the organisation and the programmes.
Job Location: Juba, Republic of South Sudan**
Contract: War Child Holland is looking for someone committed to invest at least 2 years in this position, starting with a 1 year contract with the intention to prolong**
Starting date: As soon as possible
South Sudan is a non-family duty station. The expatriate is not allowed to bring a partner and/or children.