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14 Dec 2020

Information Management Officer

Job Description

Org. Setting and Reporting

This position is located in the United Nations Mission in South Sudan (UNMISS), duty station Juba. Juba is classified in the “E” category and as a non-family duty station. The Information Management Officer reports to the Team leader of the Conflict related violations Unit, under the overall guidance and direction of the Director of the Human Rights Division (HRD).


Within delegated authority, the Information Management Officer will be responsible for the following duties:

  • Supports development and application of, methodological, data collection and disaggregation guidance, tools and documentation on indicators identified under international human rights standards;
  • Liaise with OHCHR on issues and queries pertaining to human rights violations case management including improving usability and user-friendliness of the human rights database; and contributing to the implementation and further development of the tool;
  • Develop and update comprehensive and dynamic data visualizations products including maps to illustrate and report on human rights trends for use online, in reports, presentations, and other materials;
  • Reviews available dataset in the field of human rights and on-going work by UNMISS HRD, UN agencies, national human rights institutions, national statistical offices, civil society organizations and other stakeholders in relation to the measurement and implementation of international human rights standards;
  • Identifies and gathers human rights related information and data elements from a variety of sources to produce standardized reports and services, creates data collection plans to streamline data aggregation and transformation process, and maintains database of information management data assets to support analytics.
  • Develops analytical reports, dashboards and data visualizations to support monitoring and compliance activities, and conducts analyses that contribute to operational efficiency and strategic decision-making.
  • Supports organization and delivery of training activities, technical assistance, consultations and collaboration with mission components and UN agencies, including human rights and information management experts/practitioners.
  • Provides advisory services on information management and recordkeeping practices including: needs and business process analysis; organization and maintenance of UN information assets; search, accessibility and security classification; records preservation and disposition; and information management policies and procedures, with an emphasis on technological applications.
  • Researches, analyses and evaluates new applications of information technology to archives and records management and makes recommendations for their deployment.
  • Participates in record-keeping improvement projects, contributing to feasibility studies, systems analysis, design, development and implementation and in the evaluation and testing of record-keeping application improvements and new systems; provides user support.
  • Develops training materials and user manuals; trains staff in use of the recordkeeping system assigned.
  • Performs and supervises reference functions by advising internal and external users about records holdings and accessibility; maintaining communications with other information management networks and records and archives specialists; supervising retrieval and reproduction activities of General Service staff.
  • Evaluates adequacy of existing records management and reference tools. Implements new technologies in information management to ensure that tools developed for efficient access to information are accessible to staff throughout the Organization.
  • Maintains access and declassification standards by liaising with records-originating offices/offices of interest regarding access to security-classified materials and implements access and declassification determinations.
  • Participates in developing client outreach strategies and in their implementation.
  • Conducts programmes of outreach and user education to improve client use of desktop information resources; uses judgement of relevant institutional needs to develop presentations appropriate to client audience; develops publicity materials to facilitate outreach.
  • Performs other related duties, as required.


  • PROFESSIONALISM: Knowledge of information management, archival, record keeping and record disposition. Knowledge of electronic data maintenance, including appraisal, conservation and migration management; records preservation and description. Ability to conduct research and provide recommendations on information management trends. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
  • TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


Advanced university degree (Master’s degree or equivalent) in information management, information science, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

  • A minimum of five years of progressively responsible experience in data analysis, database management, modern archives management, record keeping, library, information management or related area is required.
  • A minimum of two years of experience in Human Rights related data analysis, collection and visualization systems, to include geographic information systems (GIS), within the UN common system is required.
  • Experience using Power BI, SharePoint Online and Power Automate applications is required.
  • Experience in building and deploying machine learning models for conflict analysis is desirable.
  • Experience working in an international organization or non-governmental organization in a conflict or post-conflict setting is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required.


Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice

This “Recruit from Roster” job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates.

Deadline: 24 December 2020

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